At pdf24.ai, we are committed to protecting your privacy and ensuring transparency in how we collect, use, store, and safeguard your information. This Privacy Policy explains the types of data we collect, how we process it, and the measures we take to secure your information. By using our website and services, you acknowledge and agree to the practices described herein.
We do not require users to create accounts. However, we may collect limited personal information such as your email address, but only when you explicitly contact us through support channels.
To enhance performance and security, we may collect technical information including:
This data helps us identify technical issues, optimise performance, and improve user experience.
Files uploaded to pdf24.ai are processed automatically. We do not access, view, or store your files permanently. All uploaded documents are automatically deleted from our system shortly after processing.
We use collected information for the following purposes:
We do not:
We use industry-standard technical and organisational measures to safeguard your data, including encrypted connections (HTTPS), automated deletion protocols, and strict access controls.
However, no online service can guarantee absolute security. We recommend avoiding the upload of highly sensitive information and keeping local backups of important documents.
We may use secure third-party providers for hosting, analytics, or performance monitoring. These providers are required to comply with strict data protection standards and may not use your information for unrelated purposes.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at: support@pdf24.ai
We may update this Privacy Policy periodically to reflect improvements to our system or changes in legal requirements. All updates will be posted on this page.
